Shipping & Returns


All orders are shipped by “standard” An Post postage service (Irish postal service) – given postal charges, this is the most cost effective way to ship. If you would like your order to be delivered by express post or to be tracked please contact us directly with your order and we will calculate the charges ( Postage is calculated at checkout and we do not make any profit on postage and packaging charges. International orders may incur taxes, duties, or customs charges that you the buyer is responsible for paying – we are not responsible for these charges.


Orders will be shipped within 3 working days of receiving the order. You will receive an email letting you know when your order has been dispatched. If shipping is delayed for any reason, you will receive an email to notify you.

Returns Policy

We make every effort to ensure that you will be satisfied with your products and that they will be delivered safely.

If for any reason you wish to return your item(s), please follow this process:

  • Please notify us within 7 days of receiving your item(s) (
  • Item(s) may only be returned if they are unopened with all tamper evident seals intact
  • Unless the products are broken or damaged, you are responsible for the postal charges to return them.
  • Please ensure you obtain proof of postage
    Items should be returned within 14 days of notification of your wish to do so
  • Once the product(s) have been received, you will be refunded for your order, less the original shipping cost

If items are incorrect, broken or damaged when you receive them, please notify us within 48 hours of receiving them with details of the issue (

  • We will provide a full refund or replacement
    If the items need to be returned, we will pay the cost for returning them – please ensure you have proof of the postage cost

If you have not received your order:

  • Please notify us within 10 working days of your dispatch email
  • Please check your order has not been left with a neighbour, left somewhere around your house or held at your local post office or sorting office

** Please note that we are not responsible for refunding or sending out replacements if an incorrect shipping address was entered at checkout

Orders can only be cancelled before the items have been dispatched – please contact us immediately if you decide to cancel or change an order ( If the product has already been shipped, please follow our returns policy above.